Frequently asked questions
Everything about installing and using ThunderBar in your e-shop. Not answered here? Write to us.
Does installing it change anything in my store?
No. The module only adds its own files and does not change any product, order or core file. Until you switch it on, your customers keep seeing your current search.
Can I try it before my customers see it?
Yes. Preview mode lets you use ThunderBar on your live store through a special link, while visitors keep seeing the old search. When you are ready, you switch it on with one click.
How many products can it handle?
In a load test with 45,000 products, search responded in 120–155 ms, and in 25–40 ms when the same search had been made before. For larger catalogues we recommend a dedicated installation.
How often are prices and stock updated?
From every 15 minutes to once a day, depending on your plan. Only what changed is updated, so your store is not put under load.
Does it slow down my site?
The search loads lightly and only when a visitor uses it. All processing happens on our servers, not on your store server.
Does it work with Journal and other themes?
Yes. Journal 3 is fully supported: the search page shows ThunderBar results in the theme's own layout, including the sidebar filters. It also works with most OpenCart 3 themes and accepts your own CSS.
Is it GDPR compliant?
We do not store names, emails or payment details. For personalisation, visitors are identified only by an encrypted identifier, and the feature can be switched off. The IP address is kept for security only: in full for 7 days, then the network only, deleted after 90 days. A Data Processing Agreement (DPA) covers every store.
Do I need a developer?
No. You upload the module from your store admin, paste the key from your dashboard and you are done. If you prefer, we install it for you.
Does it support WooCommerce, Shopify and other platforms?
OpenCart 3 (with full Journal 3 support) is supported today. The WooCommerce plugin is in beta, in testing on a live store: it provides the product feed, adds the search window, and the store's own search page shows ThunderBar results with the theme's template, filters and sorting. Shopify, PrestaShop, Magento and other stores are in beta, with one line of code and the product feed they already have. The Platforms page has the full compatibility table.
What is the difference between yearly and monthly billing?
Paying yearly saves you 20% compared to monthly billing. Monthly billing has no commitment and can be cancelled at any time. All prices exclude VAT.
What happens if I exceed my pageviews?
Search never stops. We let you know and suggest the right plan. For stores with over 1,000,000 pageviews or big peaks such as Black Friday, there is the Custom plan.
Does it work with Shopify, PrestaShop, Magento or my own system?
Yes. Your catalogue is read from the feed you already have for Skroutz, Google Merchant or Facebook Catalog, and search is added to your site with one line of code. For OpenCart there is a ready-made module.
Does it support Greeklish?
Yes. "papoutsia" finds "παπούτσια", and a wrong keyboard layout (Latin letters when the shopper meant Greek, or the opposite) is detected too.
Can AI assistants search my store?
Yes. ThunderBar includes an MCP server: AI assistants such as Claude, ChatGPT or Cursor and autonomous agents can search your catalog with the same smart search and give their users links to your products.
Do you also have a chat assistant (chatbot)?
Yes, HachiChat (hachichat.io). It answers your visitors 24/7, in any language, based on your own documents and FAQs. Every ThunderBar plan gets HachiChat Starter for free. Pro includes HachiChat Standard, and Enterprise and Custom include HachiChat Pro.
Who is behind ThunderBar?
INWEBPRO, with more than 15 years of experience in hosting and e-commerce development and over 200 e-shop projects, mostly on OpenCart.
Try it on your own store
5-minute setup, a preview before your customers see it, and go live when you are ready.